Language course for hospitality staff

Target group
Hospitality employees who want to assist their customers in the foreign language.
 
Prior knowledge
No prior knowledge is required. The course is tailor-made and based on an individual oral and/or written needs analysis and language test. The content is also fully adjusted to your prior knowledge, needs and objectives.
 
Course duration
Starting from 20 hours to ensure minimal progress.
 
Price
Standard 30-hour package from 1495 euros, minimum 20-hour package from 1015 euros (including administrative costs and course materials, excluding possible travel expenses).
 
Content
This course teaches you to communicate with customers in the foreign language. The lessons focus on concrete work situations in the hospitality industry. Topics that may be discussed include: greeting customers, enquiring about customers’ wishes, giving information, making suggestions, taking orders, servicing customers and responding to complaints. The discussed topics are decided in consultation with you.
 
Offered languages